MacManiack.com is offered by:
SAS SYALEO (hereinafter "MacManiack", "We" )
9 rue de la Gare
17880 Les Portes en Ré
Email: [email protected]
S SYALEO respects the privacy rights of its users and recognizes the importance of their personal data.
2. Who processes personal data?
2.1 Data Controller
MacManiack.com (SAS SYALEO) is responsible for the processing and determines alone, or in collaboration with others, which personal data are collected, as well as the purpose and means for the processing of such personal data.
SAS SYALEO is free to use data processors. A processor is a natural or legal person who processes personal data upon request or on behalf of the controller. The processor is obliged to guarantee the security and confidentiality of the data. The processor always acts in accordance with the instructions of the controller.
SAS SYALEO uses the following categories of "processors": hosting companies, external payment service providers, logistics partners.
3. On what legal basis is my data processed?
In accordance with the Privacy Act and the Regulation, we process personal data on the basis of the following legal grounds:
- On the basis of the execution of the contract as agreed with the User, or the performance of pre>contractual procedures, at the request of the User;
- On the basis of compliance with legal or regulatory provisions, relating to the management of the contractual relationship, and in particular invoicing;
- Based on our legitimate interest in sending information and circulars to our customers;
- Based on your explicit consent to send promotional offers (direct marketing).
4. What personal data is processed?
SAS SYALEO undertakes to collect and process only the personal data that is relevant and necessary to achieve the purposes for which it is processed. The following categories of personal data are processed:
- Personal identification data (surname, first name, address);
- Coordinated (phone number and email address);
- Financial Identifiers (Bank Data: we keep only the necessary data, and always in accordance with the GDPR);
- Electronic identification data (IP address, location, cookies);
- Soliditional personal data (gender, date of birth).
This data is collected when you register on the Website and/or place an order. Data may also be provided to external partners, subject to your permission. Other personal data may be collected at a later date, for example as part of our after-sales service. The amount of data collected depends on your use of the Website and the functionality of the Website.
5. For what purposes will my personal data be used?
SAS SYALEO collects your personal information in order to provide each User of our platform with a secure, optimal and personalized user experience. The collection of personal data may intensify as the User makes more intensive use of the platform and our online services. SAS SYALEO reserves the right to suspend or cancel certain operations if data is missing, incorrect or incomplete.
Data processing is essential for the operation of the platform and related services. The processing is carried out exclusively for the following specific purposes:
- Customer management: customer administration, order management, deliveries, invoicing, credit check, support, complaint follow-up and sending newsletters.
- Transparliament Management.
- Protection against fraud and infringements.
- Personalised marketing and newsletter if you have expressly accepted it. In this case, you are free to withdraw your consent at any time.
The user always provides the personal data himself and can thus exercise a certain degree of control. If certain data are incomplete or apparently incorrect, SAS SYALEO reserves the right to temporarily or permanently postpone certain expected operations.
6. Who receives your personal data?
Your personal data will be processed only for internal use within SAS SYALEO. Your personal data will not be sold, transmitted or communicated to third parties, except in case of explicit and prior consent from you.
7. How long do we keep your personal data?
Your data will be kept for a period of 10 years from the end of the relationship with the customer or prospect. The delay begins either from the last order, or from the last connection to the customer account, or from the last call to customer service, or from the sending of an email to customer service, or from a click on a hypertext link of an email sent by SAS SYALEO, or from the placing of products in the basket without concretization of the purchase, or finally a positive response to an email asking if the customer wishes to continue to receive commercial prospecting at the end of the five-year period. At the end of this period the data of the customer or prospect will be anonymized.
Nean nevertheless, information allowing proof of a right or contract, or retained for compliance with a legal obligation may be archived in accordance with the legal provisions in force.
8. What are your rights?
8.1 Guarantee of lawful and secure processing of personal data
Your personal data will always be processed for legitimate purposes, as set out in Article 5.
They are collected and processed in an appropriate, relevant and proportionate manner, and are not kept longer than necessary to achieve the set purposes.
8.2 Right of access
If you can prove your identity, you will have the right to obtain information about the processing of your data. This gives you the right to consult the purposes of the processing, the categories of personal data, the categories of recipients to whom the data has been sent, the criteria that determine the data retention period and the rights you can exercise in relation to your data.
8.3 Right to rectification of personal data
Alact or incomplete data may be corrected. It is first up to the User to make the necessary changes to his "User Profile". You can also contact us with a change request.
8.4 Right to erasure of your personal data
You also have the right to obtain the deletion of your personal data, in the following cases:
Your personal data is no longer necessary for the purpose set;
You withdraw your consent to the processing of your data and there is no other legal basis that justifies the processing of your data;
You have filed a legal objection to the processing of your personal data;
Your data is processed unlawfully;
Your data must be erased pursuant to a legal obligation.
Deleted data is mainly related to its visibility; it is possible that the deleted data may be stored temporarily.
8.5 Right to restriction of processing
In some cases, you have the right to limitations on the processing of your personal data. In particular in the event of a dispute as to the accuracy of the data, if the data are necessary in the context of legal proceedings or for the time necessary for SAS SYALEO to verify that you can validly exercise your right to erasure.
8.6 Right to object
You have the right at any time to object to the processing of your personal data for 'direct marketing', profiling or purposes that arise from the legitimate interests of the data controller. SAS SYALEO will cease to process your personal information, unless SAS SYALEO can demonstrate that there are compelling legitimate grounds for the processing of your personal data that override your right to object.
8.7 Right to data portability
You have the right to obtain from SAS SYALEO all personal data that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transfer this personal data to another controller, unless this is technically impossible.
8.8 Right to withdraw your consent
You have the right to withdraw your consent at any time, for example where you have given it for direct marketing purposes.
9. How can you exercise your rights?
If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to the address MacManiack.com – 9 rue de la Gare - 17880 Les Portes en Ré, France, or by email to [email protected] We will respond as soon as possible, no later than one (1) month after receipt of your application.