is offered by: 


SOSAV SAS (hereinafter " MacManiack ", " We ")     

3 rue des campanules

77185 Lognes




1. Privacy Policy on 

SOSAV SAS respects the privacy rights of its users and recognizes the importance of their personal data.


2. Who processes personal data?

2.1 Processor


MacManiack (SOSAV SAS) is responsible for processing and determines alone, or in collaboration with others, what personal data is collected, as well as the purpose and means for the processing of such personal data.


2.2. Processor (s)


SOSAV is free to use data processors. A processor is a natural or legal person who processes personal data on request or on behalf of the controller. The processor is required to ensure the security and confidentiality of the data. The processor always acts according to the instructions of the controller.


SOSAV uses the following categories of " processors ": hosting companies, external payment service providers, logistics partners.  


3. On what legal basis are my data processed?

In accordance with the law on the protection of the privacy and the Regulation, we treat the personal data on the basis of the following legal reasons:


  • Based on the execution of the contract as agreed with the User, or the completion of pre-contractual steps, at the request of the user;


  • On the basis of compliance with legal or regulatory provisions, relating to the management of the contractual relationship, and in particular billing;
  • Based on our legitimate interest in sending information and flyers to our customers;
  • Based on your express consent to send promotional offers (direct marketing).


4. What personal data is processed?

SOSAV undertakes to collect and process only the personal data that are relevant and necessary to achieve the purposes for which they are processed. The following categories of personal data are processed:


  • Personal identification data (surname, first name, address);
  • Contact information (phone number and e-mail address);
  • Financial identifiers (Banking data: we only keep the necessary data, and always in accordance with the GDPR);
  • Electronic identification data (IP address, location, cookies);
  • Optional personal data (sex, date of birth).

This data is collected when you register on the Website and / or place an order. Data may also be provided to external partners, subject to your permission. Other personal data may be collected later, for example as part of our after-sales service. The amount of data collected depends on your use of the Website and the functionality of the Website.


In addition, we use cookies to recognize the User and offer them a personalized user experience, to remember their technical choices (for example, a language or a " shopping cart ") and to detect and correct any error on the Website. For more information on how we use cookies, please see our Cookie Policy.  


5. For what purposes will my personal data be used?

SOSAV collects your personal information to provide each user of our platform with a secure, optimal and personalized user experience. The collection of personal data may intensify as the User makes more intensive use of the platform and our online services. SOSAV reserves the right to suspend or cancel certain operations if data is missing, incorrect or incomplete.


Data processing is essential for the operation of the platform and related services. The treatment is carried out exclusively for the following specific purposes:


  • Customer management: customer administration, order management, deliveries, invoicing, credit checks, support, complaint tracking and newsletter sending.
  • Litigation management.
  • Protection against fraud and offenses.
  • Personalized marketing and newsletter if you have expressly agreed. In this case, you are free to withdraw your consent at any time.

The user always provides the personal data himself and can thus exercise a certain degree of control. If some data is incomplete or apparently incorrect, SOSAV reserves the right to temporarily or permanently postpone certain expected transactions.


6. Who receives your personal data?

Your personal data will only be processed for internal use within SOSAVYour personal data will not be sold, transmitted or communicated to third parties, except in the case of explicit and prior consent on your part.


7. How long do we keep your personal data?

Your data will be retained for a period of 10 years from the end of the relationship with the customer or prospect. The time starts from either the last order, last login to the customer account, or the last call to customer service, or sending an email to customer service, or a click on a hyperlink an email sent by SOSAV, or the placing of products in the cart without making the purchase, or finally a positive response to an email asking if the customer wishes to continue to receive commercial prospecting at the end of the five years. At the end of this period, the data of the customer or prospect will be anonymised. 


Nevertheless, the information allowing to establish the proof of a right or a contract, or kept for the respect of a legal obligation can be archived in accordance with the legal provisions in force.


8. What are your rights?

8.1 Guarantee of lawful and secure processing of personal data

Your personal data will always be processed for legitimate purposes, as stated in Article 5.

They are collected and processed in an appropriate, relevant and proportionate way, and are not kept longer than necessary to achieve the set objectives.


8.2 Right of access

If you can prove your identity, you will have the right to obtain information about the processing of your data. This gives you the right to view the purposes of the processing, the categories of personal data, the categories of recipients to whom the data was sent, the criteria that determine the retention period of the data and the rights you can exercise regarding your data.


8.3 Right of rectification of personal data

Inaccurate or incomplete data can be corrected. It is up to the User to make the necessary changes to his " User Profile ". You can also contact us with a change request.  


8.4 Right to delete your personal data

You also have the right to obtain the deletion of your personal data, in the following cases:


Your personal data are no longer necessary for the purpose set;

You withdraw your consent to the processing of your data and there is no other legal basis that justifies the processing of your data;

You have filed a legal objection to the processing of your personal data;

Your data is processed illegally;

Your data must be erased under a legal obligation.

The deletion of data is mainly related to their visibility; Deleted data may be temporarily stored.


8.5 Right to limitation of treatment

In some cases, you have the right to limitations on the processing of your personal data. Especially in the event of a dispute as to the accuracy of the data, whether the data are necessary in the course of legal proceedings or during the time necessary for SOSAV to verify that you can validly exercise your right to erasure.


8.6 Right to object

You have the right at any time to oppose the processing of your personal data for purposes of 'direct marketing', profiling or for purposes that arise from the legitimate interests of the data controller. SOSAV will cease to process your personal information unless SOSAV can demonstrate that there are compelling legitimate reasons for the processing of your personal information over your right to object.


8.7 Right to portability of data

You have the right to obtain from SOSAV all personal data that you have provided us in a structured, commonly used and machine readable format. You also have the right to transfer this personal data to another controller, unless technically impossible.


8.8 Right to withdraw your consent

You have the right to withdraw your consent at any time, for example when you have given it for direct marketing purposes.


9. How can you exercise your rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to the address - 1 rue des campanules, 77185 Lognes, France, or by email at We will answer as soon as possible, no later than one (1) month after receipt of your request.